Overview

In most cases, we won’t offer refunds or returns. It is your responsibility as a customer to check whether a steam key or gift card code can be activated in your region.
We do our best to let you know whenever a steam key or a gift card code has region restrictions.

Contact

If your steam key or gift card code does not work, despite there being no indication that it wouldn’t work otherwise in your region, please do not hesitate to reach out to us via email: refunds@red-rewards.com

Please note that fraudulent refund requests or refund requests lacking enough valid proof will be disregarded.